# Downloading
Working with Fax Received Files > Downloading

## Downloading Documents

Follow the procedure below to download the documents displayed on the Fax Received File page.

1. In the Fax Received File list, in the Download column of the file you want to download, click the file format link.
   1. PDF
      Convert the document to a PDF file and download.
   2. PDF/A
      Convert the document to a PDF/A file and download.
      A PDF/A file cannot be opened in a version earlier than Acrobat Reader 4.0.
   3. TIFF
      Convert the document to a multi-page TIFF file and download.

   Note

   - You can download a document using the File Details page. To display File Details, in the Fax Received Files page, click the button of the document you wish to download.
   - Adobe Reader or Acrobat Reader is used to convert a document to a PDF file and download it. Adobe Reader or Acrobat Reader must be installed on the computer before downloading.
   - Depending on the settings in Adobe Reader or Acrobat Reader, the Web browser may start and open a blank page during the downloading. In this case, click the Close button in the window to close the Web browser.

For details about the Fax Received File page
For details about the File Details page

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