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KONICA MINOLTA bizhub C3120i Firmware Download  

Version: 202207251903
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1. Target Hardware Products
2. Requirements 
3. Installation 
4. Modifications from the last release
5. Supplementary information

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1. Target Hardware Products
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KONICA MINOLTA bizhub C3120i

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2. Requirements
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   Microsoft Windows(R) 11
   Microsoft Windows(R) 10
   Microsoft Windows(R) 8.1

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3. Installation
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Procedure for Upgrading KONICA MINOLTA bizhub C3120i Firmware 

<Caution> 
During the downloading, do not power off the printer. If it is powered off with [Writing] displayed on its display, the printer cannot start up normally when being powered on.

Do not send any print job to the printer during download.
When this condition cannot be kept, Please disconnect all the interfaces those are not used for download. 

The Firmware can be updated using following two kinds of interfaces.
Please select one.

[1].  Firmware download with Network.
[2].  Firmware download with USB.

[Firmware download with Network]
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1. Please prepare the followings.

 1) The Firmware Update Tool with Firmware for your printer.
 2) PC compatible machine which Windows 11, 10 or 8.1 is installed and has Network interface.
 3) The Network interface cable.

2. In order to record your settings, Please print the settings Lists.
   The firmware upgrade procedure may reset all of the printer settings.

3. Make sure Printer is ON-Line.

4. Using the Explorer, open the directory into which the files have been copied and double-click on FWDLMgr.exe.

5. Please read the license agreement and click "Agree>" button.

6. Please check the printer model and click "Next>" button.

7. Please select "Network (Port9100)" and click "Next>" button.

8. Please click Search button to search for the printer models on a network.

9. Please check the printer which you want to update and click "Next>" button.

10.Firmware starts to be transferred to the printer. Please wait 3 to 4 minutes.

11.After waiting, the printer is restarted and displays "Ready".
    Please click "Finish" button after downloading.     
    Please click "Yes" button to close update tool.

12.Please print the settings Lists again and compare with previous one.
    If required, please let it the same settings as before upgrading.

Trouble shooting:
Check whether can print with network or not.
  NO: check IP address, cable, hub, protocol.
If possible, Please try other interfaces, when a problem is not solved.


[Firmware download with USB]
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1. Please prepare the followings.

 1) The Firmware Update Tool with Firmware for your printer.
 2) PC compatible machine which Windows 11, 10 or 8.1 is installed and has USB interface.
 3) The USB interface cable.

2. In order to record your settings, Please print the settings Lists.
   The firmware upgrade procedure may reset some of the printer settings.

3. Power OFF the printer and connect the PC to the printer with USB.

4. Start up the printer.

5. Using the Explorer, open the directory into which the files have been copied and double-click on FWDLMgr.exe.

6. Please read the license agreement and click "Agree>" button.

7. Please check the printer model and click "Next>" button.

8. Please select "USB Port" and click "Next>" button.

9. Firmware starts to be transferred to the printer. Please wait 3 to 4 minutes.

10.After waiting, the printer is restarted and displays "Ready".
    Please click "Finish" button after downloading.     
    Please click "Yes" button to close update tool.

11.Please print the settings Lists again and compare with previous one.
     If required, please let it the same settings as before upgrading.

Trouble shooting:
 Power switch off/on and Check whether can print with USB or not.
   NO: check cable, if hub is exist, remove it, or use another PC.
 If possible, Please try other interfaces, when a problem is not solved.

 Please refer to section 5 if the following message is displayed [The USB port is in a mode where the firmware cannot be downloaded. Please refer to the Readme and deal with it.]

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4. Modifications from the last release
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202203072139: Initial release

202206191815: 2nd. release
    - Added the supported languages.
      [Language] - Portuguese, Dutch, Danish, Swedish, Norwegian, Finnish, Czech, Croatian, Hungarian, Polish, Slovakian, Slovenian, Romanian, Lithuanian, Latvian, Estonian, Bulgarian, Russian, Ukrainian, Greek, Turkish, Catalan, Basque, Welsh

    - Added the menu item to limit displaying job information under the [Security Settings]. 
           [Restrict Job Display Information]: Off / On

    - Added the menu item to encrypt data of Adderss Book under the [Security Settings].
           [Address Book Encryption]: Off / On

    - Added the menu item to restrict output of Print Job under the [Security Settings].
           [Output Restriction for Print Jobs]: Off / Only Allow Secure Print

    - Added the menu item on Internet services to use IPPS only, not to work IPP without SSL/TLS
            [System] - [Security] - [SSL/TLS Settings] - [IPP - Only Over SSL/TLS]: Off / On

202207251903: 3rd. release
    - Added the message below while updating the firmware.
        "Do not power off Device"

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5. Supplementary information
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 Procedure when it is displayed the following message. 
  [The USB port is in a mode where the firmware cannot be downloaded. Please refer to the Readme and deal with it.]

  If the USB port is in a mode where firmware cannot be downloaded, FWDLMGR.exe will display the following message.
  [The USB port is in a mode where the firmware cannot be downloaded. Please refer to the Readme and deal with it.]

  If this message is displayed, please use one of the following methods (a), (b) and (c).

  (a) After installing the printer driver, execute FWDLMGR.exe.
    Refer to the reference guide to install the printer driver over a USB connection. Then run FWDLMGR.exe.
  (b) Execute FWDLMGR.exe after changing the printer settings.
    Log in to the printer's Internet service as a machine administrator and change the following settings from ON to OFF.
      Connectivity > Mobile Printing > AirPrint > USB Connection
    After changing the settings, execute FWDLMGR.exe.
    After the firmware download is complete, return the printer settings to ON if necessary.
  (c) Select Network (Port9100) with FWDLMGR.exe.
    When connecting to the printer via a network, select "Network (Port9100)" in "Communication Interface Selection" and download the firmware.


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