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### I Cannot Complete the Wireless Network Setup Configuration.

Related Models:DocuPrint P265 dw

Turn your wireless router off and back on. Then try to configure the wireless settings again. If you are unable to resolve the problem, follow the instructions below:

Investigate the problem using the WLAN Report.

Cause | Action | Interface
--- | --- | ---
Your security settings (SSID/Network Key) are not correct. | Confirm the security settings using the Wireless Setup Helper utility. For more information and to download the utility, go to the download page for your model on the Fuji Xerox website at http://www.fujixeroxprinters.com. Select and confirm that you are using the correct security settings. See the instructions supplied with your wireless LAN access point/router for information on how to find the security settings. The manufacturer's name or model number of the wireless LAN access point/router may be used as the default security settings. Consult with the access point/router manufacturer, your Internet provider, or network administrator. For definitions of SSID and Network Key, see the entries SSID, Network Key and Channels in the Glossary. | Wireless
Your Fuji Xerox machine's MAC address is not allowed. | Confirm that the Fuji Xerox machine's MAC Address is allowed in the filter. You can find the MAC Address in your Fuji Xerox machine's control panel. | Wireless
Your wireless LAN access point/router is in stealth mode (not broadcasting the SSID). | Enter the correct SSID name or Network Key manually. Check the SSID name or the Network Key in the instructions supplied with your wireless LAN access point/router and reconfigure the wireless network setup. | Wireless
Your security settings (SSID/password) are not correct. | Confirm the SSID and password. When you are configuring the network manually, the SSID and password are displayed on your Fuji Xerox machine. If your mobile device supports the manual configuration, the SSID and password will be displayed on your mobile device’s screen. For the definition of SSID, see the Glossary. | Wi-Fi Direct
You are using Android™ 4.0. | If your mobile device disconnects (approximately six minutes after using Wi-Fi Direct), try the one-push configuration using WPS (recommended) and set the Fuji Xerox machine as a G/O. | Wi-Fi Direct
Your Fuji Xerox machine is placed too far from your mobile device. | Move your Fuji Xerox machine within about 3.3 feet (1 meter) of the mobile device when you configure the Wi-Fi Direct network settings. | Wi-Fi Direct
There are some obstructions (walls or furniture, for example) between your machine and the mobile device. | Move your Fuji Xerox machine to an obstruction-free area. | Wi-Fi Direct
There is a wireless computer, Bluetooth-supported device, microwave oven, or digital cordless phone near the Fuji Xerox machine or the mobile device. | Move other devices away from the Fuji Xerox machine or the mobile device. | Wi-Fi Direct
If you have checked and tried all of the above, but still cannot complete the Wi-Fi Direct configuration, do the following: | Turn your Fuji Xerox machine off and back on. Then try to configure the Wi-Fi Direct settings again. If you are using your Fuji Xerox machine as a client, confirm how many devices are allowed in the current Wi-Fi Direct network, and then check how many devices are connected. | Wi-Fi Direct

Related Information
  - Network Problems
  - Configure Your Machine for a Wireless Network When the SSID Is Not Broadcast
  - Use Wi-Fi Direct™

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