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TASKZIP F.A.Q.
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QUESTIONS
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1.  Why do backup jobs I scheduled never run, even if the 
    scheduled time is just 5 minutes into the future and I sit
    watching?

2.  Why do I get the "ERR#13 Type Mismatch" error?

3.  Where can I get free compression libraries like TaskZip uses?

4.  How can I get TaskZip to run as an NT Service?

5.  Why do I get the "ERR#52 TaskZip - Bad file name or number"
    error?

6.  Why won't the /RUN command line options work properly when
    I try to run TaskZip from my own scheduler?

7.  Why do I get the "ERR#6 - Overflow" error?

8.  Why won't TaskZip automatically run silently on startup 
    even though I have the /SILENT switch on the shortcut?

9.  Is there a work-around for accessing password protected
    folders with TaskZip?

10. Is TaskZip able to compress more than 2GB of data?

11. How is TaskZip affected by BIOS power saver settings?


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ANSWERS
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1.  I schedule backup jobs, but they never run.  Why?

[a] TaskZip is designed to pause all scheduled backup jobs while
    the primary "Scheduled Backup Jobs" window is opened.  This
    is done to prevent previously scheduled backup jobs from auto-
    matically executing, thereby interrupting the work that the
    user was doing.

    To get TaskZip running, just close down the main dialog box
    (or "Scheduled Backup Jobs") so that only the tray icon is
    visible.  TaskZip will do its backups as long as that icon
    is running and no other TaskZip form is visible.

[b] Be sure that your source and target servers do not have a
    screen saver running that might interefer with the automatic
    run.  Also check BIOS power saver settings for hard-drive 
    .

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2.  Why do I get the "13 Type Mismatch" error?

    One user found and emailed me the solution for this bug that
    some users experience after upgrading to build 19+ (thank you
    for emailing it to me as I could not reproduce it).

    He found that after uninstalling TaskZip, and then re-
    installing the newer build, the 13 Type Mismatch occurred. 
    He checked the TaskZip directory and found remnants of the 
    original installation (user backup job .tzp files in the 
    Backup folder).  He then deleted all existing backup jobs
    and reinstalled finding that everything works.
   
    This should not be the case; TaskZip should automatically
    work with existing backup jobs, but in some cases it does
    not.  So, delete them and re-create them in the newer 
    version to work-around the bug.


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3.  Where can I get free compression libraries like TaskZip uses?

    Here are a few different areas you can look into:
    - InfoZip has several wonderful freeware zip components. Their 
      website is: 

      http://www.cdrom.com/pub/infozip/ 

    - Another good site is zlib. I haven't looked too much into it, 
      but it is supposed to be good: 
      
      http://www.cdrom.com/pub/infozip/zlib/ 

    - A user emailed me with the following great links that I 
      still have not delved into yet: 

      http://www.cdrom.com/pub/infozip/ 

      http://www.geocities.com/SiliconValley/Network/2114/ 


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4.  How can I get TaskZip to run as an NT Service?

    One aproach would be to try this application that converts
    a standard .exe into a service:

    http://www.istare.com/software/ntrunner/

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5.  Why do I get the "ERR#52 TaskZip - Bad file name or number"
    error?

    Several instances were fixed with newer versions, they were
    bugs.

    However, if you attempt to access folders and files that are
    secured by a user name and password (such as Samba shares
    on a Linux server), then you will get this error and there
    is no current work-around other than to change around the
    security (not a good solution).  Thank you Michal Fryska for
    pointing out this bug.

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6.  Why won't the /RUN command line options work properly when
    I try to run TaskZip from my own scheduler?

    You need to layout the command line as follows:

    <TaskZip.Exe path> /RUN <TaskZip Backup Job filename>

    "C:\Program Files\TaskZip\TaskZip.exe" /RUN BackupJob.tzp

    If you are having problems, try using a backup job name
    without spaces and if you must (Win95, etc.) use 8 char-
    acters or less in the filename.
   
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7.  Why do I get the "ERR#6 - Overflow" error?

    One or more of your .tzp files (probably existing from a
    very old build of TaskZip that was not properly upgraded)
    is missing 14 lines at the top of the file.

    The easiest fix is to move all the .tzp jobs to a temporary
    directory, then move them back to their original locations
    under the ..\TaskZip\BackupJobs\ folder, running TaskZip
    after each move, until you find the broken files.

    Rebuild the broken files manually is the easiest fix, unless
    you want to copy the missing lines from another working .tzp
    files and reconstruct the bad file with Notepad.


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8.  Why won't TaskZip automatically run silently on startup 
    even though I have the /SILENT switch on the shortcut?
     
    [a] In rare circumstances, users upgrading from an old build 
        to v2.07 encountered a bug whereby the "taskzip.txt" file
        had preferences for SaveFormSize set to 0 instead of -1
        and the FormSize was set to nothing but should have 
        been set to 1,-1,-1,-1,-1,251,229,772,538.
    
        This tip was sent in by Franck Charreire.  

    [b] There was also a bug through build 2.04.07 where the
        File | Preferences setting (checkbox) for 
        "Save Screen Size" set to yes would cause the bug, 
        so fix was to set to No.
 
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9.  Is there a work-around for accessing password protected
    folders with TaskZip?

    There are two work-arounds, and neither is perfect.

    [a] Create a mapped drive that has the password included.
        Reference the mapped drive for TaskZip folder selection.

    [b] This is a temporary fix, but open the folder with MS 
        Explorer one time, and subsequent opens by TaskZip 
        will not require the password again (I did not test
        out this scenario, but a user reported that it works).

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10. Is TaskZip able to compress more than 2GB of data?

    At present, the zip file protocol will handle either 2GB
    or 4GB depending on whom you ask (look at WinZip and other
    utilities, they have the same size limit for zip files).
    I would assume that TaskZip's max limit is 2GB (I have not
    tested larger than this, although I have had users say
    that they have exceeded 2GB).

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11. How is TaskZip affected by BIOS power saver settings?

    [a] If it is a monitor power saver setting, then there is no
        problem, leave it as it is.

    [b] If the machine on which TaskZip runs has power-saver 
        settings so that the hard-drive stops spinning, then 
        that is no longer a problem as TaskZip will wait for
        the drive to startup.

    [c] If the machine with hard-drive power-saver shut-off is
        the target machine (where backup is placed), then
        ditto [b] above.

    [d] If the machine with hard-drive power-saver shut-off is
        the source file machine(s), then you have a problem
        and you need to either stop using the hard-drive power-
        down, or put TaskZip on that system so that option [a]
        above overrides the problem.

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