CS-RCS Technical Support Information
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Thank you for using CS-RCS. 

*** Support Policy ***

Evaluation sites of CS-RCS are eligible for free technical support during the evaluation period.
Registered sites are eligible for free technical support for 12 months. If desired, an extended support agreement may be signed with ComponentSoftware during or after this period. 


*** CS-RCS FAQ ***

If you have problems or questions, first have a look at the CS-RCS FAQ (Frequently Asked Questions). In many cases you will find your answer there.

The CS-RCS FAQ address is: 
http://www.componentsoftware.com/Products/RCS/faq/index.html


*** Getting Technical Support Online ***

To get technical support, visit: 
http://www.componentsoftware.com/asp/profile/MainSupport.asp

Important: Your CS-RCS Pro version is 5.0 ; Make sure to state this in the technical support request form.

Normally support requests are answered within one business day.


*** Stay Informed ***

To get up-to-date CS-RCS information, visit http://www.ComponentSoftware.com/products/rcs/joinlst.htm and join the CS-RCS Pro mailing list. You can join in less than one minute and remove yourself anytime if you choose so.

 