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MidPoint Internet Gateway Version 5.04
Copyright (c) 1994,2002 MidCore Software, Inc.
All Rights Reserved
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Readme for MidPoint Version 5.04
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The following topics are listed below:
1. MIDPOINT INSTALLATION GUIDE
2. BEFORE YOU INSTALL MIDPOINT
3. INSTALLING MIDPOINT GUEST SOFTWARE
4. CONNECTION TEAMING
5. DOCUMENTATION
6. TECHNICAL SUPPORT
7. DYNAMIC ROUTING UPDATE
8. EVALUATION COPY
9. ADOBE ACROBAT READER
10.WINDOWS UPDATES
11.COMMON QUESTIONS
   a) UNDERSTANDING AND CONFIGURING TCP/IP
   b) USING A CABLE MODEM OR DSL DEVICE
   c) WHAT CONNECTIONS ARE SUPPORTED BY MIDPOINT?
   d) APPLICATIONS THAT WORK WITH MIDPOINT
   e) DIAL-UP NETWORKING DNS
   f) INTERNAL AUTHENTICATION ERROR
   g) ONE MODEM SEEMS TO BE DOING ALL OF THE WORK
   h) NOTHING DISPLAYS IN MIDPOINT'S SPEEDBAR OR MAIN WINDOW
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MIDPOINT INSTALLATION GUIDE
Upon launching MidPoint's Setup, you will be given the
opportunity to review (and print) the MidPoint Installation
Guide.	This document is designed to get the majority of
users up and running with MidPoint in very little time.

The MidPoint Installation Guide will help you determine if
your environment is configured properly -- and if not,
provides step-by-step instructions for you.

The MidPoint Installation Guide will show you various screens
that you will encounter when running MidPoint's Setup.
It will help you to better understand each screen so
that you can plan your answers to the questions that
you will be asked.

IT IS HIGHLY RECOMMENDED that you print and read the
MidPoint Installation Guide.
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BEFORE YOU INSTALL MIDPOINT
MidPoint is designed to install within minutes on a PC
which is already configured to connect to the Internet
using Dial-Up Networking, cable modem, DSL, router or
other connections. You should verify that you can connect
to the Internet, and surf to various web sites using a
browser on the PC where you will be installing MidPoint.

Since MidPoint makes use of the modems or other Internet
connection devices that you have defined to Windows, as
well as any Dial-Up Networking connections that you have
created, it makes sense to install MidPoint AFTER you
are comfortable that these facilities are working well.

You will want to make sure that your PC has:
    * TCP/IP installed
    * Dial-Up Networking

For Windows 95 users:
You will need to have Microsoft Dial-Up Networking version
1.3 or higher installed.  Check Microsoft's web site to
find the latest version of Dial-Up Networking.

For Windows 95/98/ME users:
If you will be using MidPoint's Connection Teaming feature,
you will need to have a second Dial-Up Adapter installed.
MidPoint's Setup will detect if the second Dial-Up Adapter
is present, and if not, will instruct you on how to add it.
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INSTALLING MIDPOINT GUEST SOFTWARE
During MidPoint's Setup, you were asked for the location
of a shared folder or network directory where the MidPoint
Guest software should be copied.  On each PC that will be a
MidPoint Guest, you can launch SETUP.EXE from this shared
folder or network drive and follow the instructions in the
MidPoint Guest Setup program.

If you did not copy the MidPoint Guest software to a shared
folder or network driver during MidPoint's Setup, you may do
so manually.  All of the files needed by the MidPoint Guest
Setup were placed into a sub-folder named 'Guest' within the
folder where MidPoint was installed.  Using Windows Explorer,
you should copy the entire contents of the Guest sub-folder
to a shared folder or network drive.  Once complete, from
each computer that will be a MidPoint Guest, you can launch
SETUP.EXE from this shared folder or network drive and follow
the instructions in the MidPoint Guest Setup program.
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CONNECTION TEAMING
MidPoint (base) - all user-levels of MidPoint (base)
are capable of two-line Connection Teaming.  If you
need to team more than two connections or wish to
use connections on other PCs on your LAN, you will
need to purchase or upgrade to MidPoint PLUS.

MidPoint PLUS - all user-levels of MidPoint PLUS
include Connection Teaming support for up to 16 lines
as well as support for MidPoint Satellite.

Because of limitations in Windows 95/98/ME, a maximum
of two simultaneous Dial-Up Networking connections are
supported. However, with versions of MidPoint that
support four or more connections, a utility is provided
to increase the number of Dial-Up Networking connections
that you may use under Windows 95/98/ME to four. When
MidPoint Setup is run, this utility is installed into
the MidPoint folder.  Refer to the file, NEWPPP.TXT also
placed in the MidPoint folder, for more information.

NOTE: Windows NT/2000 can run up to the maximum number of
dial-up connections supported by MidPoint.
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DOCUMENTATION
All documentation for MidPoint is in Adobe Acrobat (PDF)
format.  An Acrobat viewer is required to view the
documentation.

MidPoint documentation can be accessed by clicking on the
Prodct Assistance toolbar icon or clicking on the
Help|Product Assistance menu choice.  Links are provided
that will launch the Acrobat Reader and the MidPoint
document of your choice.

The MidPoint documentation can also be found in the \DOCS
directory located on the root of the CD-ROM.
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TECHNICAL SUPPORT
Before contacting our Technical Support staff, please refer
to the Product Assistance tools that we have provided to
help you.  Click on MidPoint's Help|Product Assistance
menu choice.

The MidPoint Knowledgebase is available from the Support
section of the MidPoint web site by clicking on the "FAQs"
tab.  The Knowledgebase can help you find the answers you
seek.  You can choose between a list of the top 10 most
frequently asked questions or the Knowledgebase's Search
capability.

If you feel that you do need to contact our Technical
Support staff, you may do so by submitting a question via
the Technical Support Request Form. Go to the Support section
of our web page and click on the "Submit a Question" tab.  A
link is provided for you to bring up a form which can be
filled out and submitted to our technical support team.

The MidPoint File Library is available in the Support section
of the MidPoint web site by clicking on the "File Library"
tab. The File Library contains current versions of drivers,
utilities, documentation and more.

If you would like to review our Support Policies, go to the
Support section of our web site and click on the "Policies"
tab.
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DYNAMIC ROUTING UPDATE
MidPoint has been enhanced so that it will examine the
Windows' routing table after each Dial-Up Networking
connection has been established.  Windows itself updates the
routing table after connections are established, but often
does so incorrectly. The Dynamic Routing Update option allows
MidPoint to correct for these Windows' errors.

The Dynamic Routing Update option also provide the benefit
of being able to send and receive on two connections under
Windows 95/98/ME. Without this option, a bug in Windows limited
sending of data only through the last connection established
although data could be received on both connections.

By default this option is enabled within MidPoint. Windows 95
users should be running Microsoft Dial-Up Networking version
1.3 or later in order to use this option.
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EVALUATION COPY
An evaluation copy of both MidPoint and MidPoint PLUS are
included on the MidPoint CD-ROM.  They are also available
for download from the MidPoint web site at www.midpoint.com.

Each evaluation version is a fully functional copy of
MidPoint which provides 20 days to evaluate the product.

Please feel free to let interested parties try the evaluation
copy of MidPoint in their environment.
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ADOBE ACROBAT READER
In order to view the MidPoint documentation, you will need
to be running the Adobe Acrobat Reader.  This is available
as a free download from www.adobe.com. A link to the Adobe
site can also be found in the File Library on MidPoint's
web site.

Acrobat(R) Reader copyright (C) 1987-2000 Adobe Systems
Incorporated. All rights reserved. Adobe and Acrobat are
trademarks of Adobe Systems Incorporated.
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WINDOWS UPDATES
As MidPoint makes use of many facilities within Windows,
it is important to keep your copy of Windows up to date.
You should periodically check Microsoft's web site for
Windows updates.
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COMMON QUESTIONS
a) UNDERSTANDING AND CONFIGURING TCP/IP
   If you would like help understanding, installing and
   configuring TCP/IP, please refer to the document
   "MidPoint - Networking Concepts & Terminology". You
   will find chapters on "Understanding TCP/IP" and
   "Installing and Configuring TCP/IP".

b) USING A CABLE MODEM OR DSL DEVICE
   For users of cable modems or DSL devices, please refer
   to the document "MidPoint - Getting Connected" for
   configuration information and tips.

c) WHAT CONNECTIONS ARE SUPPORTED BY MIDPOINT?
   MidPoint works with virtually any type of connection to
   the Internet. Analog modems and ISDN adapters are
   supported via Windows Dial-Up Networking. Network Internet
   connections such as cable modems, DSL connections,
   satellite connections and routers are supported directly
   via MidPoint's Connect|Setting option of "Network Connection
   via...". See the "MidPoint - Getting Connected" document
   for more details.

d) APPLICATIONS THAT WORK WITH MIDPOINT
   Information on configuring applications to access the
   Internet via MidPoint can be found on the Applications
   Tested With MidPoint section of our web site. A link is
   provided by pressing the Product Assistance toolbar icon
   or clicking on Help|Product Assistance.

e) DIAL-UP NETWORKING DNS
   If you experience a "No Connection" message when using
   your browser through MidPoint, the primary cause is due
   to the lack of, or incorrectly specified, DNS server
   information.

   You must specify the DNS server for EACH of your Dial-Up
   Networking connections used with MidPoint. Supplying the
   IP address of your ISP's DNS Server(s) in the Dial-Up
   Networking connections is also preferred over the use
   of Server Assigned DNS.

   You should NOT be assigning the DNS Server from the
   Network application in the Control Panel. Setting your
   Internet Service Provider's DNS specified under Properties
   for your TCP/IP Dial-Up Adaptor or for your LAN adpater's
   TCP/IP Properties is not as effective as setting it directly
   in each Dial-Up Networking connection.

   When using Connection Teaming, each connection may be
   brought online or disconnected independently from other
   connections. Therefore, EACH Dial-Up Networking connection
   should have all of the settings it needs to function
   properly by itself.

f) INTERNAL AUTHENTICATION ERROR
   Users who receive this message when connecting their second
   line may not have a second Dial-Up Adapter installed in
   Windows 95/98/ME. Refer to the MidPoint Questions & Answers
   section of our web site to find out how to easily add a
   second Dial-Up Adapter. A link is provided by pressing the
   Product Assistance toolbar icon or clicking on Help|Product
   Assistance.

g) ONE MODEM SEEMS TO BE DOING ALL OF THE WORK
   If you are using Connection Teaming and it appears that only
   one connection is being used and the second connection is
   idle, chances are that MidPoint is not receiving any requests
   from your browser.

   You can verify if this is the case by bringing up
   MidPoint's Main Window, click the View|Stay on Top menu
   option. This keeps MidPoint's Main Window in the
   foreground so that you can see it even when using your
   browser.  Now, from the browser, type in a web site
   address.  If the web site you requested appears in your
   browser, but you saw no activity in MidPoint's Main Window
   or in the MidPoint SpeedBar, then clearly the browser's
   requests are not being received by MidPoint.

   This problem can occur if your browser's proxy settings
   are not correctly set so that MidPoint receives its
   requests. Refer to the Applications Tested With MidPoint
   section of our web site to find out how to configure your
   version of the browser. A link is provided by pressing the
   Product Assistance toolbar icon or clicking on Help|Product
   Assistance.

   The problem may also occur if you are running another
   application on the same PC as MidPoint that is waiting
   for requests on TCP port #80. This could be a web server
   or another proxy server. Refer to the MidPoint Questions
   & Answers for information on running MidPoint on the same
   PC as a web browser. A link is also provided via MidPoint
   Product Assitance.

h) NOTHING DISPLAYS IN MIDPOINT'S SPEED BAR OR MAIN WINDOW
   See the description for "ONE MODEM SEEMS TO BE DOING ALL
   OF THE WORK".
