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MidPoint Satellite Version 5.04
Copyright (c) 1994,2002 MidCore Software, Incorporated
All Rights Reserved
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Readme for MidPoint Satellite Version 5.04
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The following topics are listed below:
1. BEFORE YOU INSTALL MIDPOINT
2. CONNECTION TEAMING
3. DOCUMENTATION
4. TECHNICAL SUPPORT
5. DYNAMIC ROUTING UPDATE
6. COMMON QUESTIONS
   a) UNDERSTANDING AND CONFIGURING TCP/IP
   b) USING A CABLE MODEM OR DSL DEVICE
   c) WHAT CONNECTIONS ARE SUPPORTED BY MIDPOINT?
   d) APPLICATIONS THAT WORK WITH MIDPOINT
   e) DIAL-UP NETWORKING DNS
   f) INTERNAL AUTHENTICATION ERROR
   g) ONE MODEM SEEMS TO BE DOING ALL OF THE WORK
   h) NOTHING DISPLAYS IN MIDPOINT'S SPEEDBAR OR MAIN WINDOW
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BEFORE YOU INSTALL MIDPOINT
MidPoint is designed to install within minutes on a PC
which is already set up to connect to the Internet
using Dial-Up Networking, cable modem, DSL, router or
other connections. You should verify that you can connect
to the Internet, and surf to various web sites using a
browser on the PC where you will be installing MidPoint.

Since MidPoint makes use of the modems or other Internet
connection devices that you have defined to Windows, as
well as any Dial-Up Networking connections that you have
created, it makes sense to install MidPoint AFTER you
are comfortable that these facilities are working well.

You will want to make sure that your PC has:
    * TCP/IP installed
    * Dial-Up Networking

For Windows 95 users:
You will need to have Microsoft Dial-Up Networking version
1.3 or higher installed.  MidPoint's Setup contains the
latest version of Dial-Up Networking from Microsoft and
will provide an option to install it if you are not running
the latest version.

For Windows 98 users:
If you will be using MidPoint's Connection Teaming feature,
you will need to have a second Dial-Up Adapter installed.
MidPoint's Setup will detect if the second Dial-Up Adapter
is present, and if not, will instruct you on how to add it.
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CONNECTION TEAMING
Each copy of MidPoint Satellite is capable of using two
connections via the Connection Teaming feature. Its
operation and requirements are identical to those for
the Connection Teaming feature found in MidPoint itself.
Please refer to the MidPoint Satellite User's Guide for
more information.

DOCUMENTATION
All documentation for MidPoint is in Adobe Acrobat (PDF)
format.  An Acrobat viewer is required to view the
documentation.

MidPoint documentation can be accessed by clicking on the
Prodct Assistance toolbar icon or clicking on the
Help|Product Assistance menu choice.  Links are provided
that will launch the Acrobat Reader and the MidPoint
document of your choice.

The MidPoint documentation can also be found in the \DOCS
directory located on the root of the CD-ROM.

The Adobe Acrobat Reader can be found on MidPoint's CD in
the \Acrobat directory. A link is also provided on the
MidCore Software home page for downloading the Acrobat
Viewer.
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TECHNICAL SUPPORT
Before contacting our Technical Support staff, please refer
to the Product Assistance tools that we have provided to
help you.  Click on MidPoint's Help|Product Assistance
menu choice.

The MidPoint Questions & Answers section of our web page
addresses the most common technical support questions. A
link to this is available via Product Assistance.

If you feel that you do need to contact our Technical
Support staff, you may do so by submitting a question via
the Technical Support Request Form. A link is available
via Product Assistance or you may go directly to the Support
page on our web site at http://www.midpoint.com/support/support.htm.

E-mail support is FREE, but it is only available to users
running the current version of MidPoint.

A link to a description of the Technical Support Policies can
be found via Product Assistance.
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DYNAMIC ROUTING UPDATE
MidPoint has been enhanced so that it will examine the
Windows' routing table after each Dial-Up Networking
connection has been established.  Windows itself updates the
routing table after connections are established, but often
does so incorrectly. The Dynamic Routing Update option allows
MidPoint to correct for these Windows' errors.

The Dynamic Routing Update option also provide the benefit
of being able to send and receive on two connections under
Windows 95/98. Without this option, a bug in Windows limited
sending of data only through the last connection established
although data could be received on both connections.

By default this option is enabled within MidPoint. Windows 95
users should be running Microsoft Dial-Up Networking version
1.3 or later in order to use this option.
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COMMON QUESTIONS
a) UNDERSTANDING AND CONFIGURING TCP/IP
   If you would like help understanding, installing and
   configuring TCP/IP, then look no further than Appendix A
   "Understanding TCP/IP" and Appendix B "Installing and
   Configuring TCP/IP" in the MidPoint User's Guide.

b) USING A CABLE MODEM OR DSL DEVICE
   For users of cable modems or DSL devices, please review
   Appendix C in the MidPoint User's Guide for configuration
   information and tips.

c) WHAT CONNECTIONS ARE SUPPORTED BY MIDPOINT?
   MidPoint works with virtually any type of connection to
   the Internet. Analog modems and ISDN adapters are
   supported via Windows Dial-Up Networking. Network Internet
   connections such as cable modems, DSL connections,
   satellite connections and routers are supported directly
   via MidPoint's Connect|Setting option of "Network Connection
   via...". See the MidPoint documentation for more details.

d) APPLICATIONS THAT WORK WITH MIDPOINT
   Information on configuring applications to access the
   Internet via MidPoint can be found on the Applications
   Tested With MidPoint section of our web site. A link is
   provided by pressing the Product Assistance toolbar icon
   or clicking on Help|Product Assistance.

e) DIAL-UP NETWORKING DNS
   If you experience a "No Connection" message when using
   your browser through MidPoint, the primary cause is due
   to the lack of, or incorrectly assigned, DNS server
   information.

   You must specify the DNS server for EACH of your Dial-Up
   Networking connections used with MidPoint. Supplying the
   IP address of your ISP's DNS Server(s) in the Dial-Up
   Networking connections is also preferred over the use
   of Server Assigned DNS.

   You should NOT be assigning the DNS Server from the
   Network application in the Control Panel. Setting your
   Internet Service Provider's DNS specified under Properties
   for your TCP/IP Dial-Up Adaptor or for your LAN adpater's
   TCP/IP Properties is not as effective as setting it directly
   in each Dial-Up Networking connection.

   When using Connection Teaming, each connection may be
   brought online or disconnected independently from other
   connections. Therefore, EACH Dial-Up Networking connection
   should have all of the settings it needs to function
   properly by itself.

f) INTERNAL AUTHENTICATION ERROR
   Users who receive this message when connecting the second
   line may not have a second Dial-Up Adapter installed in
   Windows 95/98. Refer to the MidPoint Questions & Answers
   section of our web site to find out how to easily add a
   second Dial-Up Adapter. A link is provided by pressing the
   Product Assistance toolbar icon or clicking on Help|Product
   Assistance.

g) ONE MODEM SEEMS TO BE DOING ALL OF THE WORK
   If it appears that only one modem is being used and the
   second modem is idle, chances are that MidPoint is not
   receiving any requests from your browser.

   You can verify if this is the case by bringing up
   MidPoint's Main Window, click the View|Stay on Top menu
   option. This keeps MidPoint's Main Window in the
   foreground so that you can see it even when using your
   browser.  Now, from the browser, type in a web site
   address.  If the web site you requested appears in your
   browser, but you saw no activity in MidPoint's Main Window
   or in the MidPoint SpeedBar, then clearly the browser's
   requests are not being received by MidPoint.

   This problem can occur if your browser's proxy settings
   are not correctly set so that MidPoint receives its
   requests. Refer to the Applications Tested With MidPoint
   section of our web site to find out how to configure your
   version of the browser. A link is provided by pressing the
   Product Assistance toolbar icon or clicking on Help|Product
   Assistance.

   The problem may also occur if you are running another
   application on the same PC as MidPoint that is waiting
   for requests on TCP port #80. This could be a web server
   or another proxy server. Refer to the MidPoint Questions
   & Answers for information on running MidPoint on the same
   PC as a web browser. A link is also provided via MidPoint
   Product Assitance.

h) NOTHING DISPLAYS IN MIDPOINT'S SPEED BAR OR MAIN WINDOW
   See the description for "ONE MODEM SEEMS TO BE DOING ALL
   OF THE WORK".
