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     Seagate Technology LLC
     SeaTools for DOS v1.02
     DRIVE RETURN FORM (See README.TXT for Product Return Procedure)
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Name:________________________________________________________________

Company:_____________________________________________________________

Address:_____________________________________________________________

City:______________________________________________State:____________

Country:_____________________________________________________________

ZIP/Postal Code:_________

Phone:(day)___________________________________________

      (eve)___________________________________________

      (FAX)___________________________________________

E-Mail Address:_______________________________________

Comments and Brief Description of Problem:

_____________________________________________________________________

_____________________________________________________________________

_____________________________________________________________________

Drive Model Number: ST________________

Drive Serial Number: _________________

Return Material Authorization (RMA) Number: _________________

Data Recovery Services
Seagate offers data recovery services for all formats and all brands
of storage media. Our Data Recovery Services labs are currently
located in North America and Europe. To get a free quick quote or
speak with a case management representative, call 1-800-475-0143.
Additional information, including an online request form and data
loss prevention resources, is available at
www.datarecovery.seagate.com.

Disclaimer: Seagate is not responsible for any lost data on a
returned drive.  All data is destroyed on returned drives.  If you
need Data Recovery, see the user guide for data recovery contact
information prior to shipping your drive in for replacement.

Check the Seagate Warranty Support web page for the latest disc
drive return procedures, online RMA numbers, shipping addresses,
FAQs and contact information.
http://www.seagate.com/support/service/

The information on this form can be FAXED, E-Mailed, or Mailed. See
the README.TXT file included on the diagnostic diskette for complete
contact information, return procedures and packaging instructions.
Verify the Model Number and Serial Number shown above matches
information shown on the label found on the top cover of the drive.
Before removing the drive from the system, take the following
precautions:
-Disconnect power to the computer
-Ground yourself to prevent Electro-Static Discharge (ESD) damage by
 wearing an ESD wrist strap or by touching a metal portion of the
 computer case
-Remove the power connector and interface cable to the drive before
 attempting to remove any mounting screws holding the drive in the
 case
-Place the drive in approved packaging as soon as possible

Check http://www.seagate.com for new and updated versions of SeaTools
for DOS software as well as an updated Frequently Asked Questions
(FAQ's) list.  Seagate will continue to add new features,
functions and capabilities to this software.